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Service Contracts

Secure service from Rittal tailored to your requirements

Rittal Service is as flexible and individual as your requirements, offering tailored service agreements that guarantee all the benefits of lifecycle management for long-term security.

Warranty extensions maximize profitability

Regular preventive maintenance contributes to longer product service life and thus further increases the profitability of your Rittal products. Customers who opt for an "Advanced" or "Full" service contract will be rewarded with a warranty extension for up to 5 years. With "Basic", "Comfort" and "Customized" contracts, warranty extensions are optional.

Conditions for warranty extension:

  • Optional warranty extension with service contracts "Basic" and "Comfort"

  • Individual agreement on warranty extension with the service contract "Customized"

  • Standard extension with service contracts "Advanced" and "Full"

  Availability Response
time
Spare parts
availability
Maintenance Warranty
extension
Basic Office hours Next working
day
Standard 1x / year Optional
COMFORT Office hours Next day Standard 2x / year Optional
ADVANCED 24 hours
365 days a year
Next day 24 hours 2x / year Yes
FULL 24 hours
365 days a year
8 hours Individual
concept
Individual
(min. 2x/year)
Yes