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Tailored perfectly to your needs!

Use our service to minimise downtimes and boost efficiency.

Our expertise

  • 150 sites worldwide
  • 1,000+ qualified service engineers
  • 24-hour availability

Your benefit

  • Optimum system availability
  • Maximum savings potential
  • Global reliability

With Rittal Service you benefit from rapid availability around the globe. Regardless of whether you simply require a little advice for your application or a vital enclosure climate control component needs to be repaired or replaced – we’re there for you when you need us.

Rittal Service’s successful concept in a nutshell

Trust – support from the manufacturer

  • On-site support from the manufacturer – within 4 hours if required
  • Advice and recommendations over the phone
  • Rapid access to original spare parts off the shelf
  • Exceptional knowledge of installed products
  • Digital reporting of service and maintenance records´

Transparent costs

  • No nasty surprises
  • Long-term investment planning
  • Planning certainty for future budgets

Rapid fault resolution in the event of unexpected incidents

  • If the worst comes to the worst, Rittal provides you with global support 24/7 and 365 days a year.
  • Thanks to optimum spare part stocks, around 90% of all repairs are completed on the first visit.

Technical expertise from Rittal’s in-house customer service team

  • Regular training ensures our highly qualified engineers benefit from outstanding product knowledge.
  • Certified specialists perform statutory inspections.
  • Certified refrigeration and electrical engineers are available for on-site assignments.