Service contracts

Secure your personal global service from Rittal

Rittal International Service is as flexible and individual as your requirements. We offer tailored service agreements which guarantee you all the benefits of lifecycle management in the long term.

Warranty extensions maximise profitability.

Regular preventive maintenance contributes to a longer product service life and thus further increases the profitability of your Rittal products. Customers who opt for an "Advanced" or "Full" service contract will be rewarded with a warranty extension for up to 5 years. With "Basic", "Comfort" and "Customized" contracts, warranty extensions are optional.

Conditions for warranty extension:

  • Optional warranty extension with service contracts "Basic" and "Comfort"
  • Individual agreement on warranty extension with the service contract "Customized"
  • Standard extension with service contracts "Advanced" and "Full"

  Availability Response
time
Spare parts
availability
Maintenance Warranty
extension
BASIC Office hours Next working
day
Standard 1x / year Optional
COMFORT Office hours Next day Standard 2x / year Optional
ADVANCED 24 hours
365 days a year
Next day 24 hours 2x / year Yes
FULL 24 hours
365 days a year
8 hours Individual
concept
Individual
(min. 2x/year)
Yes

Your benefits

  • No additional costs for technician travel
  • Spare parts supplied and fitted free of charge
  • Cost transparency over 5 years

We are there for you!

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