Service contracts

Secure your personal global service from Rittal
Rittal International Service is as flexible and individual as your requirements. We offer tailored service agreements which guarantee you all the benefits of lifecycle management in the long term.
Warranty extensions maximise profitability.
Regular preventive maintenance contributes to a longer product service life and thus further increases the profitability of your Rittal products. Customers who opt for an "Advanced" or "Full" service contract will be rewarded with a warranty extension for up to 5 years. With "Basic", "Comfort" and "Customized" contracts, warranty extensions are optional.
Conditions for warranty extension:
- Optional warranty extension with service contracts "Basic" and "Comfort"
- Individual agreement on warranty extension with the service contract "Customized"
- Standard extension with service contracts "Advanced" and "Full"
Availability | Response time |
Spare parts availability |
Maintenance | Warranty extension | |
BASIC | Office hours |
Next working day |
Standard | 1x / year | Optional |
COMFORT | Office hours | Next day | Standard | 2x / year | Optional |
ADVANCED |
24 hours 365 days a year |
Next day | 24 hours | 2x / year | Yes |
FULL |
24 hours 365 days a year |
8 hours |
Individual concept |
Individual (min. 2x/year) |
Yes |