Troubleshooting

Either on-site or in the Rittal workshop

If a failure does occur, speed is of the essence. Our service engineers carry all key spares with them, keeping your machine downtime to a minimum. 

What we offer

  • Expertise: On-site troubleshooting by certified Rittal Service engineers
  • Global presence: A comprehensive service network means our engineers are never far away
  • Efficiency: We carry spare parts on board, and boast a 90% first-time fix rate
  • Your equipment is sent directly to the factory for repair

Your benefits

  • Fast, professional troubleshooting
  • Fast availability of your systems
  • Reliable service performance
  • Guaranteed response times – engineer on site

Need to report a fault?
Please complete the contact form below, indicating whether you require an on-site service or a Rittal workshop repair.

Once your request has been processed, we will send you a case number and delivery address within regular office hours. Please ensure that this case number is clearly marked on all accompanying documentation to speed up the handling process.