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Digital and smart

Rittal Scan & Service app – your digital product manager

Rittal is always by your side and on hand, and that also includes your smartphone. The Rittal Scan & Service app helps you find all the key information about your equipment even faster. From configuring your cooling units to rapidly diagnosing faults and getting details about spare parts – our app offers you many valuable benefits. And that way, you always have a clear and up-to-date picture at a glance.

The benefits for you

  • Time saving and efficiency increases thanks to rapid programming with our fast-copy function
  • Simple product management with the aid of the QR scanning function
  • Comprehensive product information thanks to technical data and product-specific guides
  • Minimisation of downtime and more efficient service call-outs thanks to more accurate and focused first-time diagnosis
  • Optimised spare parts and accessories management using the wish list function
  • Fast support through simple creation and transmission of service reports, requests and notifications
  • Exclusive benefits from product registration

Google Play Store

iOS App Store

Functions in the Rittal Scan & Service app at a glance

Initial diagnosis:
If your cooling unit displays a notification, you can read it out via NFC yourself, making it easy to get recommendations for troubleshooting.

Fast copy:
This function enables you to easily transfer all the settings from one cooling unit seamlessly to other cooling units.

Wish list:
After scanning a product, finding the right accessories and spare parts and placing them on a wish list is quick and easy. You can then order them in the online shop with just a few clicks.

Service message:
You can use the app to send service queries to Rittal round the clock or check the service contact details for your region.

Product information:
You can access all relevant product information, such as technical data, guides and various tutorials.

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Repairs

Rapid assistance when you need it

Thanks to our global network of qualified service technicians, we can be on site with you very quickly. With our expert technical know-how and major stock of spare parts, we typically achieve a first-time-fix rate of over 90 percent.

Learn more

Spare parts finder

Simple product search, simple ordering

Are you looking for the correct replacement part for your Rittal product? Our spare parts finder helps you track down the part that you need fast. Simply add it to your cart in our online shop and place your order conveniently.

Go to the spare parts finder
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