Request an Engineer or repair Do you require an Engineer either on-site or a repair in the Rittal workshop If a failure does occur, speed is of the essence. Use our form below to get in touch. Need to report a fault? Indicate whether you require an on-site service or a Rittal workshop repair. Service Contact form (please select)* Site visit Workshop repair Client contact details Company Firstname Lastname Email Telephone number VAT ID no. Customer no. Street Postcode Town/City Contact details for a different call-out site Please let us know if the contact person and address details of the call-out site are different from the person requesting the service (please select)* Same as above Different site Company Firstname Lastname Email Telephone number Street Postcode Town/City Equipment information Serial number (S/N) / Special order number Model No. Date of manufacture Detailed description of the problem Warranty Information: Rittal will attend site under its warranty obligations to inspect the unit detailed. Following this inspection if the engineer finds that the units is not a warranty claim due to incorrect installation / application or due to customer misuse then Rittal will no longer offer the warranty terms and the visit is chargeable at Rittal's standard rates. Please refer to Rittal standard terms and conditions of warranty for additional information. I agree to the Warranty Information We may also to solve your problem with a telephone call in some cases. Simply call our helpline or send an email. Service Hotline UK 0330 22 111 67 Write e-mail now