Imprint / Legals
GENERAL DATA PROTECTION REGULATIONS 2018
We, RITTAL UK (incorporating Rittal Limited, company registration 1389120, and Rittal-CSM Ltd, company registration 858856) (hereinafter “Rittal”), is pleased about your visiting our website. We attach great importance to the protection of your personal data in connection with their processing. We want you to feel safe when visiting our websites. Please find below our explanations as to what information we collect during your visits on our
1. Personal data
Generally, the use of our website does not require that you provide any personal data. We might, however, require your personal data in order that you can use our offer comprehensively. “Personal data” means individual details of personal or factual circumstances of a specified or specifiable individual. These include, on the one hand, direct information about you such as your real name, your address, phone number and date of birth. On the other hand, they also include information which does not directly disclose your real identity but can be associated with you such as favourite websites or the number of users of a site, or your IP address. Therefore, personal data will only be collected, used and transmitted by us if this is permitted by law, if this is necessary to use any of our offers, or if you grant your prior consent to the collection of data.
2. Collection and processing of personal data
If you visit our websites, our web servers will, for purposes of system security, temporarily store the connection data of the requesting computer (IP address), our websites visited by you, the date and duration of the visit, the identifier of the type of the browser and operating system used (“User Agent”), as well as the website from which you visit us (“Referrer”). These data will be analysed by us for statistical purposes. This will be done in summarised form, and individual users will not be traced back. Any additional personal data such as your name, address, phone number or email address will not be collected unless you provide such details voluntarily, for example, in connection with an online application, an information request through the contact form or the registration for a newsletter or the Online Shop. Should you not wish to provide specific data, i.e., in connection with an application, in electronic form, you will be free to contact us, for example, at our postal address stated in the legal notice.
3. Use and disclosure of personal data
Your personal data will be used by us only to satisfy your wishes and requirements, i.e. normally for the settlement of the contract concluded with you, to answer your request, in connection with your online application or to send the newsletter for which you have registered. We will only use those data for product-related surveys and marketing purposes if you have granted your prior consent or if you, to the extent legally admissible, have not filed an objection. Your personal data will only be transmitted to third parties if this is necessary to settle the contract, or if you have granted your express prior consent, or if statutory provisions permit a transmission. If the transmission of personal data to an external service provider is necessary to provide a service or answer a request, we will ensure by appropriate technical and organisational measures that the statutory provisions regarding data protection will be complied with. In addition, we will oblige our external service providers to comply with the applicable statutory provisions regarding data protection, to treat the personal data confidentially and to delete them without undue delay, once they are no longer needed.
If you wish to receive one of our newsletters, we will need from you a valid email address and information which enables us to verify that you are the owner of the email address stated and that you agree to receive the newsletter. No other data will be collected. Those data will only be used to send the newsletter and will not be disclosed to third parties. Upon the registration for the newsletter, we will store your IP address in addition to your email address, as well as the time/date of the registration. That storage only serves as proof in the event that a third party misuses your email address and registers for the newsletter without your knowledge. You may at any time revoke your prior consent to the storage of the data and email address and their use to send the newsletter. The revocation may be declared through a link in the newsletters or a notification to the contacts stated in the newsletter or below.
We would like to provide you with information about Rittal’s products and services, and other information from Rittal, which we think you may find interesting. We may send you such information by post, email, and/or telephone if you agree we can or unless you have asked us not to do so (see below).
We do not provide your personal information to external organisations (i.e. to contractors, merchants, distributors and retailers, which are outside of Rittal) for their own direct marketing in relation to Rittal products and services without your explicit consent.
If at any time you do not want your information used for direct marketing purposes by a Rittal, please contact the relevant Rittal contact from which you have received the information or email firstname.lastname@example.org
If you have received email marketing from a Rittal and decide that you no longer wish to receive marketing emails, you will be able to opt out of receiving further email marketing from them by following an unsubscribe link in the email, or by such other means as we may communicate to you. Please note that as we do not as a group operate a global marketing database which means we are unable to unsubscribe you from marketing from all Rittal global companies centrally
This website uses HubSpot, a service of HubSpot Inc., a US software supplier with a branch office in Ireland (HubSpot Inc., 2nd floor 30 North Wall Quay, Dublin 1, Ireland, phone +353 1 5187500), by which we cover specific aspects of our online marketing, including
• Content Management (e.g., the contents of the website)
• Email Marketing (newsletters and automated mailings, for example, to provide information about updates)
• Social Media Publishing & Reporting (e.g., LinkedIn)
• Reporting (e.g., traffic sources, accesses etc.)
• Contact Management (e.g., user segmentation & CRM)
• Provision of landing pages and contact forms
HubSpot uses “Web Beacons” and cookies, which are stored on your computer and enable us to analyse your use of the website. The collected information (e.g., the IP address, the geographic location, the browser type, the duration of the visit and the pages viewed) is analysed by HubSpot on our behalf in order to generate reports regarding the visit and the pages viewed by you. If you do not wish a collection through cookies generally, you may at any time prevent the storage of cookies through your browser settings.
The data collected by us through HubSpot will be used by us exclusively to provide, and optimise, our marketing. Your data can then be used by us to contact you, as a visitor of our website, and to ascertain which of our services might be interesting for you. If you subscribe to our email news and download studies and other documents, we will also be able through HubSpot to analyse your visits through your additional details (in particular, name/email address) and to inform you about your preferred topics in a targeted manner. We also provide our registration service through HubSpot. The registration service enables you, as a visitor of our website, to learn more about our enterprise, to download content, and to provide us with your contact details and additional information about yourself and your enterprise. If this is required by law, we will ask you in advance and separately to grant your prior consent to the collection, storage and processing of your data.
6. Data protection - Google Analytics
7. Webtracking WiredMinds
We use products of WiredMinds AG (www.wiredminds.de) for marketing and optimization purposes. These products collect and process your personal data and use it to create usage profiles under a pseudonym. These usage profiles are fully anonymized where possible and appropriate. We and WiredMinds employ cookies and/or Web beacons (also known as tracking pixels) on this Web site. We transfer the data we collect about you, which may also include personal data, to WiredMinds or WiredMinds gathers this data directly. WiredMinds is entitled to use information that you leave behind by visiting our Web sites to create anonymized usage profiles.
The data collected shall not be used to personally identify visitors to this Web site without the express permission of the party affected and shall not be merged with personal data about the bearer of the pseudonym. Any IP addresses recorded are anonymized immediately by deleting the last number block. Permission to collect and store data in the future may be revoked at any time.
Deactivate WiredMinds Tracking:
8. Social Bookmarks
Our website may contain Social Bookmarks (such as Facebook, Twitter, Wordpress, Google+ LinkedIn, Xing, YouTube). “Social Bookmarks” are Internet bookmarks with which users of such service can collect links and news items. These are incorporated in our website merely as a link to the respective services. Only after clicking the embedded graphics will you be redirected to the website of the respective service provider, i.e., only then will user information be transmitted to the respective service provider. Information regarding the treatment of your personal data when using those websites with Social Bookmarks can be found in the following data privacy statements. The use of the services as such outside the scope of our offer is exclusively governed by the data privacy statements of the respective service provider.
9. Facebook Social plug-ins
This offer uses social plug-ins (“Plug-Ins”) of the social network, facebook.com, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). The Plug-Ins can be recognised by one of the Facebook logos (a white “f” on a blue tile, the term “Like”, or a “thumb-up” sign) or have the addition, “Facebook Social Plug-In”. The list and look of the Facebook Social Plug-Ins can be inspected at developers.facebook.com/docs/plugins/ . If you call up a website of this offer which contains such a button, your browser will establish a direct connection to Facebook’s servers. The content of the plug-in will be transmitted by Facebook directly to your browser and will be embedded in the website by it. Therefore, we have no influence on the scope of the data collected by Facebook by means of that plug-in and, therefore, inform you in accordance with our state of knowledge https://www.facebook.com/help/186325668085084 : By the inclusion of the plug-in, Facebook will receive the information that you have called up the respective page of our offer. If you have logged in at Facebook, Facebook can associate the visit with your Facebook account. If you interact with the Plug-Ins, for example, if you click the “Like” button or send a comment, the relevant information will be transmitted by your browser directly to Facebook and will be stored there. If you are no Facebook member, it will still be possible that Facebook finds out, and stores, your IP address. According to Facebook, only an anonymised IP address will be stored in Germany. The purpose and scope of the data collection, the further processing and use of the data by Facebook, as well as your related rights and setting options to protect your privacy, are specified in the data privacy statement of Facebook at https://www.facebook.com/about/privacy/ . If you are a Facebook member and do not wish that Facebook collects data about you through this offer and links such data to your member data stored by Facebook, you must log out at Facebook before visiting the Internet presence. Additional settings and objections to the use of data for advertising purposes are possible in the Facebook profile settings: https://www.facebook.com/settings?tab=ads .
This offer uses the buttons of the service, Twitter. Those buttons are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA (“Twitter”). They can be recognised by terms like “Twitter” or “Follow”, together with a stylised blue bird. By using those buttons, you can share a contribution or site of this offer at Twitter or follow us at Twitter. If you call up a website of that Internet presence which contains such button, your server will establish a direct connection to Twitter’s servers. The content of the Twitter buttons will be transmitted by Twitter directly to your browser. Therefore, we have no influence on the scope of the data collected by Twitter by means of that plug-in and will inform you in accordance with our state of knowledge, according to which only your IP address and the URL of the respective website will be transmitted when using the button and will not be used for any purpose other than the presentation of the button. Additional information can be found in the data privacy statement of Twitter at https://twitter.com/privacy .
11. +1 button of Google+
This offer uses the "+1" button of the social network, Google Plus, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). The button can be recognised by the sign “+1” on a white or coloured background. If you call up a website of our offer which contains such a button, your browser will establish a direct connection to Google’s servers. The content of the “+1” button will be transmitted by Google directly to your browser and will be embedded in the website by it. Therefore, we have no influence on the scope of the data collected by Google by means of that button and will inform you in accordance with our state of knowledge. According to Google, no personal data will be collected if the button is not clicked. Any such data, including the IP address, will only be collected and processed from logged-in members. The purpose and scope of the data collection, the further processing and use of the data by Google, as well as your related rights and setting options to protect your privacy, are specified in the data privacy statement of Google regarding the “+1” button at: https://developers.google.com/+/web/buttons-policy .
This website uses plug-ins of the social network, “linkedin.com”, which is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (“LinkedIn”). Those plug-ins are marked by a LinkedIn logo. When you call up any of our websites which contains such a plug-in, your browser will establish a direct connection with the servers of LinkedIn. We have no influence on the scope of the data collected by LinkedIn by means of the plug-in and will inform you in accordance with our state of knowledge. By calling up the website which contains the plug-in, it will be transmitted to LinkedIn which of our web pages you have visited. If you are logged in as a YouTube member when doing so, YouTube will associate that information with your personal user accounts with those platforms. If you are logged in with LinkedIn at the same time, LinkedIn may associate that information with your LinkedIn account.
Please note that an exchange of that information will be made as early as upon calling up the website which contains the plug-in, regardless of whether or not you interact with the plug-in. If you interact with the plug-in, for example, by clicking the “share” button, the related information will be transmitted directly to LinkedIn and will be stored there. The purpose and scope of the data collection and the further processing and use of the data by LinkedIn, as well as your related rights and setting options regarding the protection of your privacy, can be found in the privacy notices of LinkedIn at https://www.linkedin.com/legal/privacy-policy .
To prevent the transmission and storage of data regarding yourself and your surfing behaviour by LinkedIn, you must log out at LinkedIn before visiting our websites and delete cookies (if any) from your browser.
14. YouTube plug-ins (Videos)
This website uses plug-ins of Youtube.de/Youtube.com, which is - represented by Google Inc. - operated by Youtube, LLC, Cherry Ave., USA. If you call up a page of our Internet presence which contains such a plug-in, a connection to the YouTube servers will be established, and the plug-in will be shown on the website by a notification to your browser. Therefore, we have no influence on the scope of the data collected by YouTube by means of that button and will inform you in accordance with our state of knowledge. By calling up the website which contains the plug-in, it will be transmitted to the YouTube server which of our web pages you have visited. If you are logged in as a YouTube member when doing so, YouTube will associate that information with your personal user accounts with those platforms. When using functions of the plug-in, for example, when clicking the start button of a video or sending a comment, that information will be associated, for example, with your YouTube user account; this can only be prevented by you by logging out at YouTube before using the plug-in. Information regarding the collection and use of the platforms or plug-ins can be found in the data privacy statement of YouTube at https://www.youtube.com.
Cookies are mandatory for the proper functioning of our websites. Therefore, when you visit our website, we will ask you first whether you consent to the use and storage of Cookies on your terminal device. In so doing, we will also inform you how you can disable Cookies or accept them again later.
Cookies can also be set by third parties such as the aforementioned social networks, which are integrated on our website as “social plug-ins”. We have no access to such third-party Cookies and are unable to influence their use.
Most browsers accept Cookies automatically. You can delete any Cookies set on your terminal device at any time, or set your browser such that it does not accept Cookies generally; this may result in the functional limitations to our offer. Please consult the instructions in your browser, or by your terminal device manufacturer, for details as to how to do this.
We have taken the necessary technical and organisational safety measures to protect your personal data from a loss and misuse. For example, the data are stored in a safe operating environment which cannot be publicly accessed.
Should you wish to contact us by email, please note that the confidentiality of the transmitted information will not be warranted. The contents of emails can be inspected by third parties. Therefore, we recommend that you send any confidential information such as application documents to us exclusively by post or by using our careers portal
17. Modifications of this Data Privacy Statement
Statutory and/or organisational reasons may from time to time require modifications or adjustments of this Data Privacy Statement. Please refer to the most current version of this Statement from time to time, to which you will automatically be directed by clicking the link displayed to you when Cookies are requested. Any modifications will always apply to personal data collected in future. The protection of the data collected and stored by us before the modification will not be affected thereby
18. Your rights to information, correction and deletion / Right of revocation
Upon your request, we will be happy to inform you what data about you (e.g., name or address) are stored by us. We may only provide you with information about your own data. Please understand that we may, in the other users’ interests, ask you for suitable proof of your identity.
While your request does not require a specific form, we advise you to use at least text form. To do this, please use the email address DPO@rittal-csm.co.uk or the contact details provided in the legal notice.
Regardless of the option to disable or enable Cookies, you may at any time object to a future collection or use of your data, revoke any prior consents granted to us, cause your data to be deleted, or communicate corrections to us.
Your query, request for a deletion or correction, or your revocation, does not require a specific form. Please use the email address DPO@rittal-csm.co.uk or the contact details provided in the legal notice.
If you feel your data has not been handled correctly, or you are unhappy with our response to any requests you have made regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. Phone them on 0303 123 1113 or online at www.ico.org.uk/concerns. If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.
Should you have any questions in relation to data protection, please contact us, preferably by using the contact address specified below or the contact details in our legal notice. You may at any time ask whether, and what, data about you are stored by us. You can also send us, by email or letter, any request for information, blocking, deletion and corrections in relation to your personal data, revocations of granted consents, as well as suggestions. You can also at any time contact our data protection officer DPO@rittal-csm.co.uk who will help you in the event of requests for information, suggestions or complaints. Alternatively you may write to us at Data Protection Officer, Rittal UK, Broadley Industrial Park, Roborough, Plymouth PL6 7EZ.
Last update: July 2018
Published by Rittal UK
(which incorporates: Rittal Limited, company registration 1389120 Registered office Braithwell Way, Hellaby, Rotherham S66 8QY
and Rittal-CSM Ltd, company registration 858856 Registered office Broadley Industrial Park, Plymouth, PL6 7EZ)
Member of the Friedhelm Loh Group
Administrative offices (for the purposes of GDPR) are at:
Broadley Industrial Park
Plymouth PL6 7EZ
Dr S Hobbs (Managing Director Rittal UK & Ireland)
Mr M Williams (Company Secretary)
Data Protection Officer:
Broadley Industrial Park, Roborough, Plymouth PL6 7EZ
Warning about copyright and brand name protection
The Rittal website contains a wide range of information. However, the technical requirements relating to the Internet are such that Rittal cannot accept any liability for possible deviations from the original texts, nor are they able to guarantee the completeness, correctness and topicality of the information given. Furthermore, Rittal retains all rights to this information.
Distinguishing features such as brand names (particularly product names) and company logos contained in this website are likewise protected by law. Here too, all rights are reserved by Rittal. The information may only be downloaded and stored. All forms of business/commercial use, such as forwarding to third parties and other types of duplication or amendment, are strictly prohibited.
Exclusion of liability
We check and update the information on our Web pages at regular intervals. Nevertheless, mistakes and oversights can never be fully excluded. We are thus unable to accept any liability for the topicality, correctness or completeness of the information provided. The same applies also to all other Web sites to which references are made via links. We can accept no responsibility whatsoever for the contents of any other pages which can be visited via links placed on our pages. We also reserve the right to amend or supplement the information provided without prior notice.
The contents and structure of our Web pages are subject to copyright. All reproductions of information or data, and especially the use of illustrations or texts, whether in full or as excerpts, require our prior express permission.
Declaration of confidentiality
All data and information we receive in response to these Web pages will be treated with the utmost confidentiality. Data may be stored and processed electronically, for example to enable us to send you the requested brochures or product information. No data will be passed to third parties outside of Rittal.
As content providers, Rittal are responsible under general law for the content supplied by them for utilisation purposes. However, a distinction must be made between their own content on the one hand, and links to the content of external providers on the other. Although Rittal provide access to external content via such links, they shall only be held liable for such content if they were aware of any illegalities or criminal offences associated with said content, and furthermore, if would have been technically feasible and reasonable for Rittal to have prevented the use thereof.
By granting your prior consent, you agree that we will link your contact details to our existing data regarding your previous visits and activities on our website. In so doing, we will use both the data generated at your future visits and data collected by us from you at previous visits of our website, unless you have objected thereto.
We will store your data for the period in which you use our offers, and after your last visit or any other contact to you, at the longest. Please consult our "Data Privacy Statement" to learn how to revoke this prior consent, as well as to learn about your rights to information, correction and deletion of your data.
Marketing cookies (HubSpot)
Decline analysis cookies (Google Analytics)
We use these cookies for the analysis of the website, so that we can measure the use of our websites and improve the user experience for our visitors. This link leads to a browser plugin, which prevents the capture with Google Analytics https://tools.google.com/dlpage/gaoptout?hl=en
Decline analysis cookies (WiredMinds)
We use products of WiredMinds AG (www.wiredminds.de) for marketing and optimization purposes. These products collect and process your personal data and use it to create usage profiles under a pseudonym.
Permission to collect and store data in the future may be revoked at any time:
Modern Slavery Statement
This statement applies to all Rittal organisations within the United Kingdom (referred to in this statement as ‘the Organisation’). The information included in the statement refers to the financial year 2020 to 2021.
Part of the German owned Friedhelm Loh Group of Companies, Rittal designs and manufactures a wide range of enclosure solutions for the electronics and information technology sectors. Within the United Kingdom there are two Rittal companies:
1. Rittal Ltd with a Head Office in Rotherham, South Yorkshire, Offices in Canary Wharf, London and a Sales team throughout the United Kingdom. The main activities carried out by Rittal Ltd are Sales, Marketing and Logistics.
2. Rittal-CSM Ltd with a Head Office and Manufacturing facility in Plymouth, Devon. The main activities carried out by Rittal-CSM Ltd are Engineering, Manufacturing and Logistics.
Both companies are controlled by a Board of Directors with overarching governance by the Friedhelm Loh Group.
The labour supplied to the Organisation in pursuance of its operation is carried out solely within the United Kingdom.
All aspects of social responsibility and ethical behaviour are governed by the Friedhelm Loh Group
Code of Conduct.
The Organisation considers that modern slavery encompasses:
• Human trafficking.
• Forced work, through mental or physical threat.
• Being owned or controlled by an employer through mental or physical abuse of the threat of abuse.
• Being dehumanised, treated as a commodity or being bought or sold as property.
• Being physically constrained or to have restriction placed on freedom of movement.
The Organisation acknowledges its responsibilities in relation to tackling modern slavery and commits to complying with the provisions in the Modern Slavery Act 2015. The Organisation understands that this requires an ongoing review of both its internal practices in relation to its labour force and, additionally, its supply chains.
The Organisation does not enter into business with any other organisation, in the United Kingdom or abroad, which knowingly supports or is found to involve itself in slavery, servitude and forced or compulsory labour.
No labour provided to the Organisation in the pursuance of the provision of its own services is obtained by means of slavery or human trafficking. The Organisation strictly adheres and in many cases, exceeds the standards required in relation to its responsibilities under relevant employment legislation within the United Kingdom.
The organisation has responsibility for the control of Suppliers in the United Kingdom only. All of these Suppliers are required to adhere to the principles of the Friedhelm Loh Group Code of Conduct.
Suppliers based outside the United Kingdom are controlled by the Friedhelm Loh Group and are required to adhere to the principles of the Friedhelm Loh Group Code of Conduct.
In general, the Organisation considers its exposure to slavery/human trafficking to be relatively limited. Nonetheless, it has taken steps to ensure that such practices do not take place in its business nor the business of any organisation that supplies goods and/or services to it.
The Organisation carries out due diligence processes in relation to ensuring slavery and/or human trafficking does not take place in its organisation or supply chains, including conducting a review of the controls of its suppliers.
The Organisation has not, to its knowledge, conducted any business with another organisation which has been found to have involved itself with modern slavery.
In accordance with section 54(4) of the Modern Slavery Act 2015, the Organisation has taken the following steps to ensure that modern slavery is not taking place:
• The development of a migrant worker policy.
• The development of a child labour remediation policy.
• The introduction of a working hours’ policy which exceeds requirements of the Working Time Regulations 1998.
Key performance indicators
The Organisation has set the following key performance indicators to measure its effectiveness in ensuring modern slavery is not taking place in the Organisation or its supply chains.
• The requirement for labour agencies to be audited on an annual basis.
Slavery Compliance Officer
The Organisation’s Slavery Compliance Officer is Mr Martin Williams, Financial and Human Resources Director, Rittal UK and Ireland, to whom all concerns regarding modern slavery should be addressed, and who will then undertake relevant action with regard to the Organisation’s obligations.
This statement is made in pursuance of Section 54(1) of the Modern Slavery Act 2010 and will be reviewed for each financial year.
Martin Williams, Financial & Human Resource Director, Rittal UK & Ireland.