Service contracts by market leaders, Rittal. Providers of Industrial PC Enclosures, Plastic Enclosures and Weatherproof Boxes
Secure your personal global service from Rittal
Rittal International Service is as flexible and individual as your requirements. We offer tailored service agreements which guarantee you all the benefits of lifecycle management in the long term.
Warranty extensions maximise profitability.
Regular preventive maintenance contributes to a longer product service life and thus further increases the profitability of your Rittal products. Customers who opt for an "Advanced" or "Full" service contract will be rewarded with a warranty extension for up to 5 years. With "Basic", "Comfort" and "Customized" contracts, warranty extensions are optional.
Conditions for warranty extension:
- Optional warranty extension with service contracts "Basic" and "Comfort"
- Individual agreement on warranty extension with the service contract "Customized"
- Standard extension with service contracts "Advanced" and "Full"
| *Call Out Response time | Telephone Support Mon-Fri 9-5pm |
Telephone support 24x7x365 |
All labour | *All parts included |
*Number of planned maintenance | |
| BASIC |
Best Endeavours |
Yes | No | Yes | No | One |
| COMFORT | 8 Working Hours | Yes | No | Yes | No | One |
| ADVANCED | 8 Clock Hours | Yes | Yes | Yes | Yes | Two |
| FULL | 4 Clock Hours | Yes | Yes | Yes | Yes | Two |
| CUSTOMISED | Call | Call | Call | Call | Call | Call |
*Notes:
Best endeavours: Call out is normally next working day (Monday - Friday 9-5pm).
Parts: with our Basic and Comfort contracts parts are included if in warranty - for Advanced & Full contracts, all parts are included in or out of warranty.
Planned maintenance: Visits are in normal working hours Monday - Friday 9-5pm
