Failures and performance losses cost time and money. That’s why you need to act quickly if an emergency happens. Thanks to the extensive Rittal network of service technicians, our experts are always close by, enabling you to benefit from rapid response globally. Carrying original spare parts, our service technicians typically achieve a first-time-fix rate of over 90 percent.
As an alternative, you can also use Rittal's workshop repair service. Simply send us your device and our experts will take care of it.
Would you rather prevent faults from happening in the first place? Rittal offers modular service agreements so that industrial and IT customers around the world can pick and choose the right service elements for their needs and all with fair and clear terms and conditions. That way, downtime can be kept to an absolute minimum.
The benefits for you
- Reduction in downtime thanks to rapid and professional repairs carried out by our qualified and certified service technicians
- Safe investment in the value retention of your services, due to the use of original spare parts
- Higher productivity because systems are repaired quickly using original spare parts
- Greater operational certainty thanks to quality, reliable workmanship on every repair
- Rapid assistance in emergencies thanks to fast and reliable response times from a well-trained and well-developed service network
Do you need a repair?
Please enter the following information in the contact form, indicating whether you would like on-site service or a Rittal workshop repair.
We will send you a case number and a delivery address within normal office hours once the request has been processed. Please ensure that this case number is clearly marked on all accompanying documentation to speed up the handling process. Within the warranty period, we will arrange free collection from anywhere in Germany.