Data Privacy Statement

We attach great importance to the protection of your personal data.

We, Rittal GmbH & Co. KG (hereinafter “Rittal”), are pleased about your visiting our website. We attach great importance to the protection of your personal data in connection with their processing. We want you to feel safe when visiting our websites. Please find below our explanations as to what information we collect during your visits on our website and how that information is used.

Personal data

Generally, the use of our website does not require that you provide any personal data. We might, however, require your personal data in order that you can use our offer comprehensively. “Personal data” means individual details of personal or factual circumstances of a specified or specifiable individual. These include, on the one hand, direct information about you such as your real name, your address, phone number and date of birth. On the other hand, they also include information which does not directly disclose your real identity but can be associated with you such as favourite websites or the number of users of a site, or your IP address. Therefore, personal data will only be collected, used and transmitted by us if this is permitted by law, if this is necessary to use any of our offers, or if you grant your prior consent to the collection of data.

Collection and processing of personal data

If you visit our websites, our web servers will, for purposes of system security, temporarily store the connection data of the requesting computer (IP address), our websites visited by you, the date and duration of the visit, the identifier of the type of the browser and operating system used (“User Agent”), as well as the website from which you visit us (“Referrer”). These data will be analysed by us for statistical purposes. This will be done in summarised form, and individual users will not be traced back. Any additional personal data such as your name, address, phone number or email address will not be collected unless you provide such details voluntarily, for example, in connection with an online application, an information request through the contact form or the registration for a newsletter or the Online Shop.

Should you not wish to provide specific data, i.e., in connection with an application, in electronic form, you will be free to contact us, for example, at our postal address stated in the legal notice.

Use and disclosure of personal data

Your personal data will be used by us only to satisfy your wishes and requirements, i.e. normally for the settlement of the contract concluded with you, to answer your request, in connection with your online application or to send the newsletter for which you have registered. We will only use those data for product-related surveys and marketing purposes if you have granted your prior consent or if you, to the extent legally admissible, have not filed an objection. Your personal data will only be transmitted to third parties if this is necessary to settle the contract, or if you have granted your express prior consent, or if statutory provisions permit a transmission. If the transmission of personal data to an external service provider is necessary to provide a service or answer a request, we will ensure by appropriate technical and organisational measures that the statutory provisions regarding data protection will be complied with. In addition, we will oblige our external service providers to comply with the applicable statutory provisions regarding data protection, to treat the personal data confidentially and to delete them without undue delay, once they are no longer needed.

Newsletter

If you wish to receive one of our newsletters, we will need from you a valid email address and information which enables us to verify that you are the owner of the email address stated and that you agree to receive the newsletter. No other data will be collected. Those data will only be used to send the newsletter and will not be disclosed to third parties. Upon the registration for the newsletter, we will store your IP address in addition to your email address, as well as the time/date of the registration. That storage only serves as proof in the event that a third party misuses your email address and registers for the newsletter without your knowledge. You may at any time revoke your prior consent to the storage of the data and email address and their use to send the newsletter. The revocation may be declared through a link in the newsletters or a notification to the contacts stated in the newsletter or below.

HubSpot

This website uses HubSpot, a service of HubSpot Inc., a US software supplier with a branch office in Ireland (HubSpot Inc., 2nd floor 30 North Wall Quay, Dublin 1, Ireland, phone +353 1 5187500), by which we cover specific aspects of our online marketing, including:

  • Content Management (e.g., the contents of the website)
  • Email Marketing (newsletters and automated mailings, for example, to provide information about updates)
  • Social Media Publishing & Reporting (e.g., LinkedIn)
  • Reporting (e.g., traffic sources, accesses etc.)
  • Contact Management (e.g., user segmentation & CRM)
  • Provision of landing pages and contact forms

HubSpot uses “Web Beacons” and cookies, which are stored on your computer and enable us to analyse your use of the website. The collected information (e.g., the IP address, the geographic location, the browser type, the duration of the visit and the pages viewed) is analysed by HubSpot on our behalf in order to generate reports regarding the visit and the pages viewed by you. If you do not wish a collection through cookies generally, you may at any time prevent the storage of cookies through your browser settings.

The data collected by us through HubSpot will be used by us exclusively to provide, and optimise, our marketing. Your data can then be used by us to contact you, as a visitor of our website, and to ascertain which of our services might be interesting for you. If you subscribe to our email news and download studies and other documents, we will also be able through HubSpot to analyse your visits through your additional details (in particular, name/email address) and to inform you about your preferred topics in a targeted manner. We also provide our registration service through HubSpot. The registration service enables you, as a visitor of our website, to learn more about our enterprise, to download content, and to provide us with your contact details and additional information about yourself and your enterprise. If this is required by law, we will ask you in advance and separately to grant your prior consent to the collection, storage and processing of your data.

The data collected by us through HubSpot are stored on the servers of our contractor, HubSpot, in the USA. We have established the necessary requirements in order that this is in line with EU data protection law, in particular, the German Federal Data Protection Act. HubSpot Inc. has been certified under the terms of the "EU – U.S. Privacy Shield Frameworks" and is subject to the TRUSTe Privacy Seal and the "US - Swiss Safe Harbor" framework. You can inspect the complete privacy policy of HubSpot here . HubSpot will also inform you here in relation to the compliance with EU data protection law by HubSpot Inc. HubSpot provides information regarding the cookies used by it here and here.

Contentsquare

For analysis purposes, we use the web analysis service of Content Square S.A.S., 7 Rue de Madrid, 75008 Paris, France. The German branch is located at Implerstraße 25a, 81371 Munich. With the help of this tool, the interaction data of your visit to our website (e.g. scrolling, clicks or time spent on the page) is collected in a pseudonymised form with the use of cookies to optimise the user-friendliness of the website and for marketing purposes. Contentsquare collects the following data:

  • Information about the characteristics of your end device (in particular the operating system and browser used)
  • IP address (pseudonymised)
  • Date and time of your visit
  • The length of time you spend on our website
  • The address of the page of our website that you visited
  • The address of the website you visited immediately before (the referrer)
  • Geographical location (country from which the website is accessed)
  • Information about interactions with website elements (e.g. clicks, mouse position, scrolls, hover, blur, focus, anonymised HTML content)
  • Product-related transaction data

The information generated by the cookies about your use of the website is usually transmitted to a Contentsquare server and stored there. The IP address transmitted by your browser is not merged with other Contentsquare data. Contentsquare is used on the basis of your consent (Art. 6 para. 1 lit. a) DSGVO). Further information on data protection at Contentsquare can be found at https://contentsquare.com/de/privacy-and-security/ and at https://contentsquare.com/de/gdpr/.

Google services

To improve our coverage range and our online presence, we use statistics, analysis and tracking services and web applications from Google (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland; "Google"). These will only be activated for you if you give your consent.

The legal basis for the data processing is your consent under Article 6(1) sentence 1(a) GDPR. If you have given your consent to the use of Google services, you can revoke this at any time by configuring the relevant settings under the "Cookies" link in the Cookie Consent Tool.

The following Google services are used with the user's consent. We must inform you that data may also be processed by Google outside the EU through Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

  • Google Analytics 4 (GA4): With our users' consent, we analyse the usage of our website using the web analysis service GA4. Among other things, GA4 uses so-called cookies to collect and process personal data, which enable us to analyse the use of our website by users. Google receives information about usage and surfing behaviour and may amalgamate this data with other user data processed by Google. In this context, the data may also be transmitted to a Google server in the USA, where it is stored and amalgamated with other data. On our behalf, Google uses this data to, among other things, provide us with (pseudonymised) information about the type and scope of usage of the website as well as information about our website visitors, and to provide us with other services related to website usage.
  • DoubleClick: We use Google's DoubleClick service to analyse and improve the coverage range and effectiveness of our adverts on other websites. With our users' consent, among other things DoubleClick sets cookies for this purpose so that we can track whether users have seen or clicked one of our ads, which ads were displayed to them, and which ads resonate with them. Google also uses a cookie ID to record which ads are displayed in which browser so that users are prevented from seeing the same ad multiple times. The tools used by DoubleClick automatically establish a direct connection with the Google server. As far as can be determined, personal data such as server log files is also processed here. We have no influence over the scope of the data processing and further use of the data collected by Google by using this tool. Through the integration of DoubleClick, Google receives, among other things, the information that you have called up the corresponding part of our website or that you have clicked one of our ads.
  • Google Ads Conversion: With Google Ads Conversion, we can track whether users have been redirected to our website from an ad. This enables us to determine how successful our individual advertising measures are and therefore how to improve them. For this purpose, with the users' consent cookies are set for recognising the user's web browser. If users visit certain pages of the website of an Ads Conversion customer (in this case Rittal), Google can recognise the users and know that they have clicked an ad and were redirected to the Rittal website. We ourselves do not collect and process any personal data in this context. Google only provides us – on our behalf – with statistical evaluations. Based on these evaluations, we can learn which of the implemented advertising measures are particularly effective. Through the integration of AdWords Conversion, Google receives, among other things, the information that users have called up the corresponding part of our website or have clicked one of our ads.
  • Google Remarketing: Google's Remarketing function enables us to show users relevant advertising across their devices after visiting our website. For this purpose, Google uses a cookie stored in the browser to track user behaviour. This also allows Google to determine whether users have switched devices after visiting our website. Within the Google advertising network (e.g. on YouTube or in the Google search function), we can then show users ads that are of interest to them.
  • Google Tag Manager (GTM): The GTM helps us to integrate cookies, statistical tools or tracking services on our website, to manage them, and to use them according to your selection in our cookie consent tool. The GTM does not set any cookies itself, it does not create its own user profiles, and it does not perform any independent analyses. It only functions as an organisational tool and transports electronic information. However, when the GTM is called up, users' IP addresses may be transmitted to Google's servers.

Data is collected by the Google services used on this website regardless of whether visitors have a user account with Google and may be logged in there. If users are logged into their Google account from their browser, the data is associated directly with this account. Google stores the data in user profiles and uses it for purposes including advertising, market research and/or the user-oriented presentation of websites. Such an evaluation is carried out in particular (including for users who are not logged in) to provide personalised advertising. Users have the right to object to the creation of these user profiles. This right must be exercised directly vis-à-vis Google. Even without a Google account or without being logged into an existing Google account, it is possible for Google to store user data (such as the IP address) and create a user profile.

Information about data processing at Google can be found by clicking this link: https://policies.google.com/privacy?hl=en.

You can prevent being tracked by Google as follows:

  • By deactivating cookies for Conversion Tracking by setting your browser to block cookies from the domain "www.googleadservices.com", https://www.google.com/settings/ads. Please note that this setting will be deleted if you delete your cookies.
  • By deactivating the interest-based ads from providers that are part of the "About Ads" self-regulation campaign under the link http://www.aboutads.info/choices. Please note that this setting will be deleted if you delete your cookies.
  • By permanently deactivating it in your Firefox, Internet Explorer or Google Chrome browsers under the link http://www.google.com/settings/ads/plugin.

In addition, you can prevent collection of the data created by the Google cookie relating to your use of the website (incl. your IP address) as well as the processing of this data by Google by downloading and installing the browser plugin available here.

Social media fan page (Facebook)

To present our company in the public domain, we maintain a so-called Facebook fan page. For this purpose, we use the technical platform and services of Facebook Ireland Ltd, 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland. We would like to point out that you use this Facebook fan page and its functions on your own responsibility. This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating).

When you visit our Facebook fan page, Facebook records, among other things, your IP address and other information about you, your Facebook account, your interests, your activities, and your usage behaviour. In addition, information is accessed that is stored as cookies on your terminal device or browser. The information collected by Facebook is used to provide us, as the operator of the Facebook fan page, with statistical information about how it is being used.

Facebook provides more details about this at the following link: en-gb.facebook.com/help/pages/insights

The data collected about you in this context is processed by Facebook Ltd. and in the process may be transferred to countries outside the European Union. What information Facebook receives and how it is used is described in general terms by Facebook in its privacy policy. There you will also find information about how to contact Facebook as well as about the setting options for the display of advertising.

The privacy policy is available at the following link: en-gb.facebook.com/about/privacy

You can find Facebook's full privacy policies here: en-gb.facebook.com/full_data_use_policy

In what way Facebook uses the data from visits to Facebook fan pages for its own purposes, to what extent activities on the fan page are associated with individual users, how long Facebook stores this data and whether data from a visit to the fan page is passed on to third parties, is not conclusively and clearly stated by Facebook and is not known to us.

When you open a Facebook fan page, the IP address assigned to your terminal device and other log files are transmitted to Facebook. According to Facebook, the IP address is anonymised (in the case of German IP addresses). Facebook also stores information about its users' terminal devices (e.g. as part of the "login notification" function); it is potentially still possible for Facebook to associate IP addresses with individual users.

If you are currently logged in to Facebook as a user, a cookie with your Facebook identifier is stored on your terminal device. This enables Facebook to track that you have visited this page and how you have used it.

If you want to avoid this, you should log out of Facebook or disable the "Stay logged in" feature, delete the cookies on your device, and close and restart your browser. This will delete Facebook information with which you can be directly identified. This allows you to use our Facebook fan page without revealing your Facebook identifier. When you access interactive features on the page (Like, Comment, Share, News, etc.), a Facebook login screen opens. If you log in here, you are again recognised by Facebook as a specific user.

For information on how to manage or delete information about you, please visit the following Facebook support pages: en-gb.facebook.com/about/privacy

We, as the operator of the Facebook fan page, do not collect and process any additional data from your usage of our service. You can also find more information about Facebook and other social networks and how to protect your data at: www.youngdata.de.

Presence on other social media platforms (YouTube, LinkedIn, Instagram, Xing, X)

To present our company to the outside world, we also maintain presences on the social media platforms YouTube (platform operator: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4), LinkedIn (platform operator: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland), Instagram (platform operator: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland), Xing (platform operator: New Work SE, Am Strandkai 1, 20457 Hamburg, Germany) and X (platform operator: Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland). Some of the parent companies of these platform operators are located in the USA.

We would like to point out that you make use of these offers and their functions on your own responsibility. This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating or creating user profiles).

When you visit the platforms, our presences there and you view our content, the respective platform operator collects personal data from you. This includes, for example: your IP address, log files, personal information (e.g. age, gender, interests), information about the type and duration of use, information about your account there (if you have created one), and information about your activities and usage behaviour. In addition, information can be accessed that is stored as cookies on your device or in your browser. We have therefore concluded an agreement on joint responsibility within the meaning of Article 26 GDPR or an order processing agreement within the meaning of Article 28 GDPR with those platform operators who offer such agreements.

The information collected by the respective platform operator is used to provide us with statistical information about the use of our content there, to show you personalised content tailored to your interests, and to advertise our content.

In addition, the data collected about you is also processed by the respective platform operator under its own responsibility and may be transmitted to countries outside the European Union (for example to the respective parent companies in the USA).

What information the respective platform operators receive and how it is used is described in general terms by the platform operators in their respective data privacy notices. There you will also find information about how cookies and plugins are used on the platforms, about how to contact the platform operators or their data protection officers, as well as about the data privacy settings for the platforms and the configuration options for (personalised) ads.

How the platform operators use your data for their own purposes, the extent to which your data is amalgamated with other data and used for other purposes, the extent to which activities on our presence there are associated with individual users, how long this data is stored, and whether data is passed on to third parties, is determined by the platform operators themselves. We have no influence over this data processing, which is the responsibility of the platform operators.

You can find more information about this by clicking the following links:

You can also easily access our social media presences on YouTube, Facebook, X and LinkedIn from our website. For this purpose, we have embedded links in the form of graphics or the corresponding logos on our website. By clicking these logos, you will be redirected to the respective platform or our presence there. The data processing described above then takes place there.

Google reCAPTCHA

Our website uses Google reCAPTCHA to check and prevent automated servers ("bots") from accessing and interacting with our website. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google). In cases where personal data is transferred to countries outside the European Union (EU) where there is no adequate level of protection under the GDPR, we agree to apply EU standard contractual clauses.

This service allows Google to determine from which website your request has been sent and from which IP address the reCAPTCHA input box has been used. In addition to your IP address, Google may collect other information necessary to provide and guarantee this service.

The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the security of our website and in the prevention of unwanted, automated access in the form of spam or similar. Google offers detailed information at https://policies.google.com/privacy concerning the general handling of your user data.

LinkedIn Insight and LinkedIn Ads

We use the LinkedIn Insight Tag on our website. The provider is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. The LinkedIn Insight Tag is a JavaScript code snippet that – subject to user consent – we have added to our website.

LinkedIn Insight and associated tools, such as LinkedIn Ads, provide us with extensive statistical and analytical information about how our website is used, the coverage range of our advertising, and how you as a user react to our content. The tag also allows us to track conversions, retarget our website visitors and gain additional information about the LinkedIn members who view our ads.

The LinkedIn Insight Tag enables LinkedIn to collect data about visits to our website, including the URL, referrer URL, IP address, device and browser characteristics (user agent) and timestamp. The IP addresses are truncated or (if they are used to reach LinkedIn members across different devices) hashed. Members' direct identifiers are removed within seven days in order to pseudonymise the data. This remaining pseudonymised data is then deleted within 180 days.

LinkedIn does not share any personal data directly with us, but only provides us with information in the form of reports and messages about the website target group and ad performance. LinkedIn also offers retargeting for website visitors so that we can use this data to display targeted advertising away from our website without identifying the LinkedIn member. LinkedIn members can control how their personal data is used for advertising purposes in their account settings. For information about the configuration options for protecting your privacy, please refer to LinkedIn's privacy policy at: https://www.linkedin.com/legal/privacy-policy.

Further information about how LinkedIn processes data (under its own responsibility) can be found in LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy?trk=lithograph_footer-privacy-policy.

The legal basis for the data processing is your consent under Article 6(1) sentence 1(a) GDPR. If you have given your consent, you can revoke this at any time by configuring the relevant settings under the "Cookies" link in the Cookie Consent Tool.

movingimage24

The videos incorporated into the website are made available via links to the company movingimage EVP GmbH, Tempelhofer Ufer 1, 10961 Berlin. 

When a video is called up from the enterprise video platform, web analysis software creates a so-called ‘view event’. In this context, the video ID and the URL of the web page into which the video is embedded are sent to movingimage EVP GmbH. 

For additional information on data collection by movingimage, your associated rights and the privacy settings available to you, please refer to the data privacy policy of movingimage EVP GmbH which can be found at https://www.movingimage.com/gtc/datenschutzerklaerung-der-movingimage-evp-gmbh.

Use of cookies

We use cookies and similar technologies (collectively, "Cookies") to identify preferences of users of our websites and to optimise the websites. "Cookies" are small files placed on your terminal device. They can be used to establish whether communications from your terminal device with our websites have already existed. Thereby, we can match the contents of our websites with your needs in a targeted manner and so improve our offer to you. Only the Cookie on your terminal device will be identified by us. Personal data can be stored by Cookies if this is mandatory for technical reasons, for example, to enable a secure log-in.

Cookies are mandatory for the proper functioning of our websites. Therefore, when you visit our website, we will ask you first whether you consent to the use and storage of Cookies on your terminal device. In so doing, we will also inform you how you can disable Cookies or accept them again later.

If you opt against the use of Cookies, we will set a "do-not-track" Cookie, by which our web server will recognise that no additional Cookies may be set. In that case, or if you set your browser such that it does not accept Cookies generally, this may result in functional limitations to our offer; for example, services such as log-in areas or content filters cannot be provided.

Cookies can also be set by third parties such as the aforementioned social networks, which are integrated on our website as "social plug-ins". We have no access to such third-party Cookies and are unable to influence their use.

Most browsers accept Cookies automatically. You can delete any Cookies set on your terminal device at any time, or set your browser such that it does not accept Cookies generally; this may result in the functional limitations to our offer. Please consult the instructions in your browser, or by your terminal device manufacturer, for details as to how to do this.

Safety

We have taken the necessary technical and organisational safety measures to protect your personal data from a loss and misuse. For example, the data are stored in a safe operating environment which cannot be publicly accessed. Should you wish to contact us by email, please note that the confidentiality of the transmitted information will not be warranted. The contents of emails can be inspected by third parties. Therefore, we recommend that you send any confidential information such as application documents to us exclusively by post or by using our careers portal.

Modifications of this Data Privacy Statement

Statutory and/or organisational reasons may from time to time require modifications or adjustments of this Data Privacy Statement. Please refer to the most current version of this Data Privacy Statement from time to time, to which you will automatically be directed by clicking the link displayed to you when Cookies are requested. Any modifications will always apply to personal data collected in future. The protection of the data collected and stored by us before the modification will not be affected thereby.

Rights of data subjects

As a data subject, you may exercise the following rights if the statutory requirements are met:

  • Right to information about processed data in accordance with Article 15 GDPR: You have the right to request information about your stored personal data from us at reasonable intervals. This information extends to the question as to whether Rittal has stored personal data about you and, among other things, what data is concerned and for what purposes the data is processed. By separate request, Rittal will provide you with a copy of the data that is processed. We may only provide you with information about your own data. Please understand that we may, in the other users’ interest, ask you for suitable proof of your identity.
  • Right to the correction of inaccurate data in accordance with Article 16 GDPR: Furthermore, you have the right to request that Rittal corrects wrongly stored data.
  • Right to deletion in accordance with Article 17 GDPR: You have the right to request that Rittal deletes your personal data. We are obliged among other things, to delete your personal data if it is no longer required for the purposes for which it was collected or otherwise processed, if you have revoked your previously given consent, or if the data was processed unlawfully.
  • Right to restriction of the processing in accordance with Article 18 GDPR: Under certain conditions, you have the right to restricted processing of your personal data. This includes that you dispute the accuracy of your personal data and we must review your objection. In this case, we are not allowed to continue processing your data, with the exception of storing it, until the question of its correctness has been clarified.
  • Right to data portability in accordance with Article 20 GDPR: Should you wish to move to another service provider, you have the right to request that we return to you the data you have provided to us based on your consent or a contractual relationship existing with you in a common, machine-readable format or – at your discretion – that we transfer it to a third party.
  • Right to revoke your consent in accordance with Article 7 (3) GDPR: If you have given us consent to process your data, you may revoke this consent at any time by the same means by which you gave it. The legality of the processing undertaken on the basis of the consent until its revocation is not prejudiced.
  • Right of objection in accordance with Article 21 (1) GDPR: You can object to processing of your data on grounds relating to your particular situation if the data processing is taking place based on our legitimate interests.
  • Right of appeal to a supervisory authority in accordance with Article 77 (1) GDPR: You have the right to appeal to a supervisory authority. As a rule, you can contact the supervisory authority for your usual place of residence or workplace or the supervisory authority responsible for Rittal (The Hessian Commissioner for Data Protection and Freedom of Information, Prof. Dr. Alexander Roßnagel, P.O. Box 31 63, 65021 Wiesbaden) for this purpose.

Contact

Please contact us if you have any questions regarding data privacy. To this end, we refer you to the contact address below and the further contact details to be found in the Legal Notice. You may contact us at any time to demand information on the scope of any data about your person that are stored by us. You are furthermore free to send us statements, requests regarding erasure, rectification or restriction of the processing of your personal data, or notification that you wish to withdraw previously granted consent by e-mail or letter. We would similarly be happy to receive your general comments and suggestions.

You are also welcome to consult our data protection officer who can be contacted at any time with requests for information, suggestions or complaints:

Dr. Martin Schmidt
data protection officer
Comfield Unternehmensberatung GmbH & Co. KG
Uhlandstraße 162 • 10719 Berlin
martin.schmidt@comfield.eu

Status: February 2024