Production stoppages and downtime or failures in IT infrastructure can lead to high costs. If a fault does occur, speed is of the essence.
That is why Rittal offers you global support 24/7, 365 days a year. Our 150 service sites worldwide are staffed by more than 1,000 qualified service experts who can be on site with you fast. That way, you always get help when you need it.
The benefits for you
- Minimised downtime thanks to fast and professional troubleshooting and fault resolution carried out by qualified and certified Rittal service technicians
- Rapid assistance due to a well-trained and well-developed service network ensuring guaranteed fast response times
- Increased productivity because faults in systems are quickly put right
- Smooth system operations as a result of reliable service performance
When using the Rittal Scan & Service app, all it takes is a few clicks to check, identify and diagnose faults errors yourself, submit a service message or create a wish list of accessories and spare parts.
Need to report a fault?
Please complete the contact form below, indicating whether you require an on-site service or a Rittal workshop repair.
Once your request has been processed, we will send you a case number and delivery address within regular office hours. Please ensure that this case number is clearly marked on all accompanying documentation to speed up the handling process. Within the warranty period, we will arrange free collection within Germany.
We may also to solve your problem with a telephone call in some cases. Simply call our helpline or send an email.