Digital and smart

Rittal Scan & Service app – your digital product manager

Rittal is always by your side and on hand, and that also includes your smartphone. The Rittal Scan & Service app helps you find all the key information about your equipment even faster. From configuring your cooling units to rapidly diagnosing faults and getting details about spare parts – our app offers you many valuable benefits. And that way, you always have a clear and up-to-date picture at a glance.

The benefits for you

  • Time saving and efficiency increases thanks to rapid programming with our fast-copy function
  • Simple product management with the aid of the QR scanning function
  • Comprehensive product information thanks to technical data and product-specific guides
  • Minimisation of downtime and more efficient service call-outs thanks to more accurate and focused first-time diagnosis
  • Optimised spare parts and accessories management using the wish list function
  • Fast support through simple creation and transmission of service reports, requests and notifications
  • Exclusive benefits from product registration

Functions in the Rittal Scan & Service app at a glance

Initial diagnosis:
If your cooling unit displays a notification, you can read it out via NFC yourself, making it easy to get recommendations for troubleshooting.

Fast copy:
This function enables you to easily transfer all the settings from one cooling unit seamlessly to other cooling units.

Wish list:
After scanning a product, finding the right accessories and spare parts and placing them on a wish list is quick and easy. You can then order them in the online shop with just a few clicks.

Service message:
You can use the app to send service queries to Rittal round the clock or check the service contact details for your region.

Product information:
You can access all relevant product information, such as technical data, guides and various tutorials.