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Operations and Service

Do it more reliably with our smart, global service

We’re there for you, whether you are looking to replace vital cooling unit components or your systems need an efficiency check. 

After commissioning, machines and systems must ensure reliable long-term operation as the key to efficient, high-performance production. Keep a constant eye on the status of your current project data from any location with the cloud-based solution EPLAN eVIEW, and use the Rittal global service to minimise downtime and boost efficiency.

We also think ahead – predictive maintenance is already a reality with IoT links to equipment such as our cooling units and chillers.

Operations

Cloud solutions make it possible to access data at any time and from anywhere, including on mobile devices. This is extremely useful for the maintenance and repair of racks and enclosures.

Our solutions

EPLAN eView
IoT Interface
Rittal ePOCKET

Service

The rack, enclosure and/or cooling unit itself can also generate and send data such as current status information, temperatures or maintenance details. This is made possible by components with an IoT interface and hardware such as the Rittal IoT interface, which collects data and transmits it to overarching systems. When data throughout the value chain is digitalized, service and operations can benefit as well.

Our solutions

Rittal ePocket
Rittal Scan & Service

Become more future-proofed with the IT platform and edge cloud technology

The latest IT technologies and applications – from cloud and edge computing to analytics, AI and 5G – will shape future production operations.

Processing production in real time while also ensuring data sovereignty and value creation is a breeze with the turnkey edge cloud data centre ONCITE.

What’s more, the Rittal IT platform with its modular system design will make it quick and easy for you to master all IT scenarios – from rack installations through to edge and hyperscale data centres.

The digital wiring plan pocket

With the digital wiring plan pocket Rittal ePOCKET your equipment and system documentation is always up-to-date. What’s more, it can be accessed directly from any device, any time and anywhere.

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Predictive maintenance

Predictive maintenance – the inside track

Predictive maintenance is the key to fast, problem-free automated production.

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The inspection cannot come too soon

You don’t need to be a customer to benefit from Rittal service. The efficiency and service check for cooling units reveals the maintenance status and savings potential of equipment. Ford has been impressed by the package.

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Apps

Rittal apps for greater efficiency

The Rittal Scan & Service app doesn’t just help you find the right accessory or genuine spare part for your product, it also enables you to manage your equipment much more efficiently! Make the most of the benefits that our app offers.

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