Tailored perfectly to your needs!
Use our service to minimise downtimes and boost efficiency.
- 150 sites worldwide
- 1,000+ qualified service engineers
- 24-hour availability
- Optimum system availability
- Maximum savings potential
- Global reliability
With Rittal Service you benefit from rapid availability around the globe. Regardless of whether you simply require a little advice for your application or a vital enclosure climate control component needs to be repaired or replaced – we’re there for you when you need us.
Rittal Service’s successful concept in a nutshell
Trust – support from the manufacturer
- On-site support from the manufacturer – within 4 hours if required
- Advice and recommendations over the phone
- Rapid access to original spare parts off the shelf
- Exceptional knowledge of installed products
- Digital reporting of service and maintenance records´
- No nasty surprises
- Long-term investment planning
- Planning certainty for future budgets
Rapid fault resolution in the event of unexpected incidents
- If the worst comes to the worst, Rittal provides you with global support 24/7 and 365 days a year.
- Thanks to optimum spare part stocks, around 90% of all repairs are completed on the first visit.
Technical expertise from Rittal’s in-house customer service team
- Regular training ensures our highly qualified engineers benefit from outstanding product knowledge.
- Certified specialists perform statutory inspections.
- Certified refrigeration and electrical engineers are available for on-site assignments.